Cancellation Policy

CANCELLATION POLICY

All reservations at the STAY HOTELS are guaranteed up until 7 p.m. of the arrival day, without extra charges.

In order to secure the reservation beyond that time, we require the pre-payment of the first night or a valid credit card number and further details; given this situation, the reservation is guaranteed regardless of the time of arrival, and in case of cancellation or no-show, we will charge the equivalent amount for the first night without breakfast.

If cancelled between 7 p.m and 12 p.m., we will provide you with the amount charged for the reservation guarantee, as a credit which you can use towards a new reservation at any STAY HOTEL of your election, within the next 30 days.

Services

Just What You need

JUST CONNECTED

We offer you maximum connectivity. Connect without limits in all areas of our hotels.

JUST PLAY

Have fun and relax, with family or friends, with the social games at your disposal.

JUST MOVE

Experience the city in a healthy and funny way, with our bike rental service.

JUST A WARM WELCOME

We like to spoil our guests with a welcome tea in each room!

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