CONSUMER INFORMATION

CONSUMER INFORMATION

According to Portuguese September 2008 144/2015 Law, STAY HOTELS informs its customers of the following Consumer Dispute Resolution Centrers:

 

STAY HOTEL FARO CENTRO

In the case of complaints, consumers may contact the CIMAAL - Algarve Consumer Dispute Resolution Centre. The website is www.consumidoronline.pt and the headquarters is in Edifício Ninho de Empresas, Estrada da Penha, 3.º andar, sala 26, 8005-131 Faro.

 

HOTEL ALMEDINA COIMBRA CENTRO

In the case of complaints, consumers may contact the Coimbra Consumer Dispute Resolution Centre. The website is www.centrodearbitragemdecoimbra.com and the headquarters is in Avenida Fernão Magalhães, n.º 240, 1.º, 3000-172 Coimbra.

 

STAY HOTEL ÉVORA CENTRO and STAY HOTEL TORRES VEDRAS CENTRO

In the case of complaints, consumers may contact the CNIACC – National Consumer Dispute Resolution Centre. The website is www.arbitragemdeconsumo.org and the headquarters is in Faculdade de Direito da Universidade Nova de Lisboa, Campus de Campolide, 1099-032 Lisboa.

 

STAY HOTEL GUIMARÃES CENTRO

In the case of complaints, consumers may contact the Vale do Ave Consumer Dispute Resolution Centre. The website is www.triave.pt and the headquarters is in Rua Capitão Alfredo Guimarães, n.º 1, 4800-019 Guimarães.


For any questions about Consumer Dispute Resolution issues please contact us via email geral@stayhotels.pt

Services

Just What You need

JUST CONNECTED

We offer you maximum connectivity. Connect without limits in all areas of our hotels.

JUST PLAY

Have fun and relax, with family or friends, with the social games at your disposal.

JUST MOVE

Experience the city in a healthy and funny way, with our bike rental service.

JUST A WARM WELCOME

We like to spoil our guests with a welcome tea in each room!

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